Terms of Use Agreement
Effective Date: February 27th, 2026
Welcome to PedsParent Network, LLC (“Company,” “we,” “us,” or “our”). These Terms of Use (“Terms”) govern your access to and use of the PedsParent Network platform, including our website, blog, educational materials, social media content, newsletters, and any online courses or digital products offered by us (collectively, the “Platform”).
By accessing or using the Platform, purchasing a course, or creating an account, you agree to be bound by these Terms. If you do not agree, you must discontinue use of the Platform immediately.
1. Eligibility and Parent Purchaser Requirement
The Platform is intended for use by individuals who are at least eighteen (18) years old or the age of majority in their jurisdiction.
Online courses and paid products must be purchased by a parent or legal guardian. Children may access course materials only under the supervision and control of a parent or legal guardian. The parent or legal guardian who creates the account is the contracting party under these Terms and is responsible for all activity conducted through the account.
2. Scope of Application
These Terms apply to:
All content, materials, tools, services, and digital products provided by PedsParent Network, LLC;
All associated platforms and distribution channels, including social media pages and third-party course hosting platforms;
All users, regardless of geographic location.
Your use of third-party platforms that host or distribute our content (such as course platforms or social media providers) may also be subject to those third parties’ terms and privacy policies.
3. Modifications to These Terms
We may update these Terms from time to time to reflect changes in our services, legal requirements, or business practices.
If we make material changes, we will provide notice by posting the updated Terms on the Platform and updating the Effective Date. Continued use of the Platform after the updated Terms become effective constitutes acceptance of those changes.
4. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of North Carolina, United States, without regard to conflict of law principles.
(Dispute resolution and arbitration provisions will appear in a later section of these Terms.)
5. Definitions
For purposes of these Terms:
“Company” refers to PedsParent Network, LLC.
“Platform” means our website, blog, newsletters, social media content, courses, downloadable materials, and related services.
“User,” “you,” or “your” refers to any individual accessing or using the Platform.
“Course” refers to any paid or free structured educational program provided by the Company.
“Content” refers to text, graphics, videos, audio, worksheets, downloadable materials, designs, trademarks, and other materials made available through the Platform.
6. Educational Purpose; No Medical or Professional Advice
6.1 Educational Nature of the Platform
The Content provided on the Platform is for general educational and informational purposes only. The Platform is designed to promote wellness awareness, health literacy, and general pediatric education concepts in an accessible format.
Nothing on the Platform is intended to provide individualized medical advice, diagnosis, or treatment for any child or person.
6.2 No Physician–Patient Relationship
Use of the Platform, purchase of a Course, submission of questions, participation in social media discussions, or interaction with any Content does not establish a physician–patient relationship between you (or any child) and PedsParent Network, LLC or Heather Acevedo, MD.
No clinical relationship is created through access to or use of the Platform.
6.3 No Telemedicine or Clinical Services
The Platform does not provide medical services, telemedicine, clinical consultations, or individualized health assessments. The Company does not review individual medical records, monitor individual health conditions, or provide personalized medical recommendations through the Platform.
6.4 Not a Substitute for Professional Care
The Platform is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your child’s pediatrician or other qualified healthcare provider regarding any medical condition, symptoms, or concerns.
You should not delay, disregard, or avoid seeking professional medical care based on information obtained from the Platform.
6.5 Emergency Situations
If you believe a child or any individual may be experiencing a medical emergency, call 911 or your local emergency services immediately.
6.6 No Guarantee of Outcomes
Educational Content may reference general health principles, wellness strategies, or educational standards. Individual results will vary. The Company makes no guarantees regarding specific health, behavioral, academic, or developmental outcomes.
6.7 Evolving Standards
Medical knowledge, research, and educational standards evolve over time. While reasonable efforts are made to provide accurate and current information, the Company does not guarantee that all Content reflects the most recent research, clinical guidelines, or recommendations.
6.8 User Responsibility
You are responsible for independently evaluating the relevance and applicability of any Content before making decisions regarding your child or yourself. Reliance on any information provided through the Platform is at your own risk.
7. Course Access and Account Responsibility
7.1 Parent Purchaser and Account Holder
Courses must be purchased by a parent or legal guardian who is at least 18 years old. The individual who creates the account is the account holder and contracting party under these Terms.
The account holder is responsible for all activity occurring under the account, including access by a child. Children may access Course materials only under the supervision and control of a parent or legal guardian.
7.2 Account Security
You are responsible for maintaining the confidentiality of your login credentials. You agree not to share your account access outside of your household or permit unauthorized third parties to access Course materials.
We reserve the right to suspend or terminate accounts that violate these Terms, including unauthorized sharing or misuse of Course Content.
7.3 License to Use Course Content
Upon purchase, you are granted a limited, personal, non-transferable, non-exclusive, revocable license to access and use the Course Content for personal, non-commercial educational purposes only.
You may not:
Reproduce, distribute, or publicly display Course materials;
Record, copy, download (except where expressly permitted), or redistribute video or audio content;
Share Course materials outside your household;
Create derivative works based on Course materials;
Use Course Content for commercial or professional purposes without written permission.
All rights not expressly granted are reserved by PedsParent Network, LLC.
7.4 Third-Party Course Hosting Platforms
Courses may be delivered through third-party hosting platforms. Your use of such platforms is also subject to their respective terms and privacy policies.
PedsParent Network, LLC is not responsible for the availability, performance, security, or policies of third-party platforms.
7.5 Refund Policy
Unless otherwise stated at the time of purchase, Courses are subject to a limited refund policy.
Refund requests must be submitted within fourteen (14) days of purchase. After this period, purchases are non-refundable, except where required by law.
We reserve the right to deny refund requests that violate these Terms or involve abuse of the refund policy.
7.6 Social Media and Public Interactions
The Company may publish Content on third-party platforms, including social media channels. Comments, messages, or interactions on those platforms are public and not confidential.
We reserve the right to moderate, remove, or restrict comments at our sole discretion. The Company does not provide individualized medical advice through social media or public comment features.
7.7 Testimonials and Reviews
If you submit a testimonial, review, or feedback, you grant PedsParent Network, LLC permission to use, reproduce, and publish that content for marketing or promotional purposes, including on our website, email communications, and social media.
You represent that any testimonial you provide reflects your honest experience. You agree not to include private medical information or personally identifiable information about a child in any testimonial submission.
7.8 No Direct Collection of Children’s Personal Information
The Platform does not knowingly collect personal information directly from children under the age of 13. Any information submitted in connection with Course access must be provided by a parent or legal guardian.
If we become aware that personal information has been submitted directly by a child without parental involvement, we will take reasonable steps to delete such information.
8. Dispute Resolution and Arbitration
8.1 Informal Resolution First
Before initiating arbitration or any formal dispute proceeding, you agree to contact PedsParent Network, LLC in writing at the email address listed on the Platform and provide a detailed description of your concern.
Both parties agree to attempt to resolve the dispute informally for a period of thirty (30) days from receipt of written notice before initiating arbitration.
8.2 Binding Arbitration
If a dispute cannot be resolved informally, any dispute, claim, or controversy arising out of or relating to these Terms, your use of the Platform, or any Course purchase shall be resolved exclusively through binding arbitration.
Arbitration shall be administered by the American Arbitration Association (AAA) in accordance with its applicable Consumer Arbitration Rules.
The arbitration shall take place in Raleigh, North Carolina, unless the parties agree to conduct the arbitration virtually or at another mutually agreed location.
The arbitrator’s decision shall be final and binding, and judgment on the award may be entered in any court of competent jurisdiction.
8.3 Class Action Waiver
You agree that any dispute shall be resolved on an individual basis only.
You waive the right to participate in any class action, collective action, or representative proceeding against PedsParent Network, LLC.
If the class action waiver is found unenforceable, the arbitration requirement shall remain in effect to the fullest extent permitted by law.
8.4 Exceptions to Arbitration
Notwithstanding the foregoing, either party may:
Bring an individual claim in small claims court, if eligible; or
Seek injunctive or equitable relief in a court of competent jurisdiction for claims involving intellectual property rights.
9. Limitation of Liability
To the fullest extent permitted by law, PedsParent Network, LLC and its affiliates, officers, employees, contractors, and agents shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or related to your use of the Platform or any Course Content.
In no event shall the total cumulative liability of PedsParent Network, LLC arising out of or relating to these Terms or the Platform exceed the greater of:
(a) one hundred U.S. dollars ($100), or
(b) the total amount you paid to PedsParent Network, LLC in the twelve (12) months preceding the event giving rise to the claim.
Some jurisdictions do not allow certain limitations of liability, so portions of this section may not apply to you to the extent prohibited by law.
10. Disclaimer of Warranties
The Platform and all Content are provided on an “as is” and “as available” basis.
To the fullest extent permitted by law, PedsParent Network, LLC disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, or completeness.
We do not warrant that the Platform will be uninterrupted, secure, error-free, or free from viruses or other harmful components.
11. Time Limitation on Claims
Any claim arising out of or relating to these Terms or the Platform must be brought within one (1) year after the claim arises, or it will be permanently barred, except where prohibited by law.
12. Indemnification
You agree to indemnify, defend, and hold harmless PedsParent Network, LLC and its affiliates, officers, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys’ fees) arising out of or related to:
Your violation of these Terms;
Your misuse of the Platform;
Your infringement of third-party rights;
Your unauthorized sharing of Course Content; or
Your submission of unlawful or harmful content.
13. Privacy and Data Practices
Your use of the Platform is also governed by our Privacy Policy, which explains how we collect, use, and protect your information. By using the Platform, you consent to the data practices described in the Privacy Policy.
If you are a resident of a jurisdiction with specific privacy rights (such as California or the European Economic Area), additional rights and disclosures may apply as described in the Privacy Policy.
14. Affiliate Links and Advertising
The Platform may contain affiliate links, sponsored content, or advertisements. We may receive compensation for purchases made through affiliate links, at no additional cost to you.
We do not control and are not responsible for the content, policies, or practices of third-party websites, products, or services. Your interactions with third parties are solely between you and the third party.
15. Intellectual Property Rights
All Content on the Platform, including but not limited to text, graphics, videos, audio, designs, trademarks, logos, worksheets, and course materials, is the property of PedsParent Network, LLC and is protected by intellectual property laws.
Unauthorized use, reproduction, distribution, or exploitation of any Content is strictly prohibited.
16. Force Majeure
PedsParent Network, LLC shall not be liable for any delay or failure to perform resulting from causes beyond its reasonable control, including but not limited to natural disasters, government actions, labor disputes, cyberattacks, internet outages, third-party service failures, or other unforeseen events.
17. Accessibility
PedsParent Network, LLC is committed to making the Platform accessible to all users. If you encounter accessibility barriers, you may contact us through the contact information provided on the Platform so that we may review and address concerns where reasonably feasible.
18. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.
19. Entire Agreement
These Terms, together with the Privacy Policy and any additional policies referenced herein, constitute the entire agreement between you and PedsParent Network, LLC regarding use of the Platform and supersede any prior agreements or communications.
20. Termination of Access
PedsParent Network, LLC reserves the right to suspend, restrict, or terminate your access to the Platform at its sole discretion, without prior notice, if you violate these Terms or engage in conduct that we determine to be unlawful, harmful, or inconsistent with the purpose of the Platform.
Upon termination, your license to access and use the Platform shall immediately cease.
The Company shall not be liable for any termination of access.
21. Contact Information
For general inquiries, you may contact us at:
info@pedsparentnetwork.com
For legal notices, service of process, or regulatory correspondence, please direct communications to our registered agent on file with the State of North Carolina.